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Get Voice Over IP (VoIP), Virtual PBX, and PBX solutions for business. Clear and reliable voice communications are essential for any business. At Clevertel, we deploy straightforward, effective, and secure voice solutions. These are based on Internet Protocol (IP), literally plugging into your business. We also offer free geographic number porting and hassle-free installation.

Clevertel Voip

VoIP is also called Voice over Internet Protocol (IP). It simply means sending voice calls over the Internet as opposed to traditional telephone lines. For the user it feels exactly the same as making a conventional call. We have direct connection agreements with other telephony service providers. You therefore receive reduced call rates which in turn save you money on your overall telephony costs.

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Virtual PBX

Virtual Private Branch Exchange (VPBX), Cloud PBX or Hosted PBX is a cloud or hosted PBX solution. Get all the feature rich functionality without the clutter and pain of having an on-site PBX solution. You not only save on capital hardware costs but automatically get the reliability of having your telephony system in the cloud.

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Fixed voice

Fixed Voice Solutions that are tailor-made to fit your size of business and budget. Clevertel premium services make communication work for you by saving on call costs by fixing your spend. Your fixed rates save you money on your overall telephony costs. Please note that Uncapped Voice is not available to Call Centres.

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sip Softphone

Get best of your Cloud Hosted PBX with SIP VoIP Softphone, during load shedding or out of office receive your office calls on your smartphone or make a use of call forwarding, never miss your office calls anymore no matter where you're we got you covered.

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Understanding Clevertel Voice Over IP - VoIP Service 


Use your existing Internet connection to make affordable voice calls to any telephone number in the world. Plus, all VoIP calls between branches and virtual extension are FREE!

 
FREE calls between VoIP PBX inter-branches.
 
Low monthly subscription costs.
 


Clevertel VoIP packages.
 
Clevertel VoIP is an alternative telephone service that works off your existing Internet connection.

 
It cuts out unnecessary landline costs and you only pay for the VoIP Calls you made. Perfect for anyone with fixed Internet looking for a business telephone number that is flexible, affordable, and easy-to-use.
 

If you have an existing VoIP phone, it is important to note that we may not be able to support or assist you in the configuration of your current phone.
 

Do I have to use a clevertel VoIP phone?
 

No. You can manually enter your Clevertel VoIP details into your existing VoIP handset. Just make sure you never give these details out to anyone, as this could compromise the security of your account.
 

How long will it take to get connected?
 

Porting an existing landline number to Clevertel VoIP - porting can take up to 14 working days to complete. Read more about porting in our Getting Connected section.
 

Can I keep my existing landline number?
 

Yes. Clevertel VoIP is a cloud-hosted service, which means you can take your number anywhere in the world. If you have Fibre or Fixed LTE, then you can cancel your existing landline rental and port your number to Clevertel VoIP.
  

 
Data Usage.
 
 
 
General terms.
 
VoIP technology uses the Internet to make phone calls. You need an existing internet connection, such as Fibre or LTE to make VoIP calls.
 
 
 
The Clevertel VoIP service is entirely dependent on the quality of the Internet connection you are using when making or receiving a phone call.
 
 
 
We only recommend connections that do not generally suffer from congestion or high latency, such as Fibre or Fixed LTE.
 
 
 
Other connectivity types, such as DSL, 3G, Wi-Fi or Mobile Data will work. However, we do NOT recommend relying on these connectivity types as they are prone to congestion and high latency which result in poor call quality.
 
 
 
1. VoIP Call Credits Rollover
 
Any unused monthly Call Time will roll over for 12 months.
 
2. FREE calls between inter-branch VoIP Extensions.
 
All calls between inter-branch VoIP Extensions are FREE.
 
 
 
Need a VoIP phone?
 
Sign up for Clevertel VoIP and we'll assign you your own unique VoIP number.
 
It works like a regular phone number - make receive calls over the internet.
 
Sign up for Clevertel VoIP and we'll assign you your own unique VoIP number. It works like a regular phone number - make receive calls over the internet.
 
 
 
Get a new VoIP number.
 
Sign up with Clevertel VoIP*.
 
In true Clevertel VoIP style we have several affordable, contract-free VoIP packages to choose from. And remember, any unused Call Time rolls over for 12 months!
 
You'll need to upload a copy of your ID/Passport and Proof of Residence. Visit our RICA Information page for more.
 
 
 
Connect to VoIP.
 
If you do not already have a VoIP phone, simply add one during the signup process. We’ll pre-configure your VoIP phone so that you can simply plug it in and start calling.
 
 
 
If you have your own VoIP phone, enter your Clevertel VoIP details into your handset and you’re ready to go. You can also make VoIP calls using a compatible web or app interface.
 
 
 
Clevertel VoIP!
 
Once you’re all set up, just sit back, and enjoy affordable calls to anywhere in the world. And best of all, calls to any other Clevertel VoIP PBX inter-branch are FREE!
 
 
 
*Active Internet connection required. VoIP technology uses the Internet to make phone calls. You need an existing internet connection, such as Fibre, Fixed LTE or DSL to make VoIP calls. Don’t have a Wi-Fi connection at your home? Get Fast Wi-Fi from Clevertel.
 
 
No Contracts. No Paperwork.
 
 
All VoIP packages are month to month. You can change your mind at any time. And if you don't love us, you can leave whenever you want.
 
 
We just do things Better.
 
Keep your landline number.
 
Clevertel VoIP is a cloud-hosted service that allows you to port your current landline number to us and take it with you anywhere in the world.
 
 
 
VoIP Voicemail to Email.
 
Available as standard, voicemails will be sent as an audio file attachment to a predefined email address of your choice.
 
 
 
FREE calls to other Clevertel VoIP PBX inter-Branches.
 
 
 
All calls between inter-branch VoIP Extensions are FREE.
 
 
 
What is Clevertel VoIP?
 
Clevertel VoIP is an alternative telephone service that works off your existing Internet connection. It cuts out unnecessary landline costs and you only pay for the voip calls you make. Perfect for anyone with fixed or mobile Internet looking for a home telephone number that is flexible, affordable, and easy to use.
 
 
 
How does it work?
 
Once you sign up for the Clevertel VoIP service, we'll give you your own unique VoIP number. It works like a phone number, and you'll use it whenever you need to make and receive calls over the Internet.
 
What do I need to use Clevertel VoIP?
 
 
 
A VoIP Phone or a Smartphone App like Zopier. PortSIP, Ground Wire Don’t have a VoIP phone? View our range of VoIP phones.
 
 
 
We recommend that you make use of our VoIP-enabled phone, but there are other options available - such as mobile apps (like Zoiper) or your existing VoIP phone.
 
 
 
If you have an existing VoIP phone, it is important to note that we may not be able to support or assist you in the configuration of your current phone.
 
Do I have to use a clevertel VoIP phone?
 
No. You can manually enter your Clevertel VoIP details into your existing VoIP handset. Just make sure you never give these details out to anyone, as this could compromise the security of your account.
 
How long will it take to get connected?
 
Porting an existing landline number to Clevertel VoIP - porting can take up to 14 working days to complete. Read more about porting in our Getting Connected section.
 
Can I keep my existing landline number?
 
Yes. Clevertel VoIP is a cloud-hosted service, which means you can take your number anywhere in the world. If you have Fibre or Fixed LTE, then you can cancel your existing landline rental and port your number to Clevertel VoIP.
 
Are there any costs involved with porting?
 
No, you will not be charged a once-off admin fee when you port your existing number to Clevertel VoIP.
 
 
 
What numbers can be ported to Clevertel VoIP?
 
Only South African numbers that start with 01, 02, 03, 04, and 05 can be ported to Clevertel VoIP.
 
Mobile numbers (083, 072, and 061, etc) and 0800/0860 numbers CANNOT be ported.
 
What do I need to do to port my existing landline number to Clevertel VoIP?
 
Please email ALL the following documents to hello@clevertel.co.za.
 
A copy of your Identity Document.
 
A paid and up-to-date statement from your landline provider.
 
Proof of payment of your current landline account.
 
We’ll let you know via email once your port request has been accepted. Please note that once the request has been accepted, it can take up to 14 working days for your number to be moved over to Clevertel VoIP.
 
Can I port my existing landline number if I have active DSL service on it?
 
 
 
Your DSL services will have to be canceled if you want to port a landline number with an active DSL service on it. This means that you will no longer have DSL internet on that landline number.
 
We rather suggest you get a new VoIP number and keep your DSL services.
 
How long does it take to port a landline number to Clevertel VoIP??
 
 
 
It can take up to 14 working days to port your landline number to Clevertel VoIP.
 
Please note that your existing landline account needs to be settled or your number will not be released. During the signup process, you’ll also have to complete an authorization letter that allows your number to be released for use with a VoIP service.
 
RICA.
 
 
 
You'll need to upload a copy of your ID/Passport and Proof of Residence. Visit our RICA Information page for more information.
 
It can take up to three days. We’ll inform you as soon as your RICA application is approved, after which you can use your Clevertel VoIP service immediately.
 
You can purchase your VoIP service via debit order or credit card. All Clevertel VoIP packages are month-to-month.
 
What’s this all going to cost?
 
Theirs is a low monthly line or rental fees for Clevertel VoIP clients. You pay for your Call Time monthly, which you can use to call other mobile and landline numbers.
 
Please note that local and international call rates apply.
 
The cost to call our 087 number is dependent on the network you are calling from.
 
For example, if it's a local call from a Telkom number to an 087 number they charge 67c per minute during office hours. We suggest you ask your service provider to supply you with their latest call rates.
 
Does it cost more to call an 087 number?
 
No, it does not cost extra to dial or for someone to call your own 087 number - it incurs the same cost as a normal landline.
 
View all call rates.
 
 
 
Data Usage Comparison for VoIP Calls.
 
R0.49. landline per minute
 
All data calculations are based on an average of 0.5MB per minute. This relates to 5MB for a 10-minute VoIP call.
 
 
 
A Capped Clevertel LTE 30+30GB (R236pm) package was used for the data cost calculations. This relates to R0.003 per MB. The total average usage for a 10-minute VoIP call is then R0.03 for 13MB.
 
 
 
General VoIP Questions.
 
Can I have multiple VoIP accounts registered to the same number?
 
You can register multiple VoIP accounts to the same number (so you can have multiple devices in your house). Same number or multiple extensions.
 
How many devices can I use my VoIP account on?
 
The VoIP account can be configured on a total of up to 3 devices which then allows for up to 2 concurrent calls inbound or outbound.
 
 
 
Does Call Time rollover?
 
Yes, any unused monthly Call Time will roll over for 12 months.
 
Any VoIP Call Time top-up will last for 180 days from the date of purchase.
 
What type of Internet connection works best with Clevertel VoIP?
 
The Clevertel VoIP service is entirely dependent on the quality of the Internet connection you are using when making or receiving a phone call.
 
We only recommend connections that do not generally suffer from congestion or high latency, such as Fibre or Fixed LTE.
 
Other connectivity types, such as DSL, 3G, Wi-Fi, or Mobile Data will work. However, we do NOT recommend relying on these connectivity types as they are prone to congestion and high latency which result in poor call quality.
 
Can I use VoIP on my smartphone?
 
Yes, you can use it with any compatible VoIP App on your phone. You can get your VoIP connection details in Client Zone.
 
 
 
If you have an existing VoIP phone, it is important to note that we may not be able to support or assist you in the configuration of your current phone.
 
Do I have to use a Clevertel VoIP phone?
 
No. You can manually enter your Clevertel VoIP details into your existing VoIP handset. Just make sure you never give these details out to anyone, as this could compromise the security of your account.
 
How long will it take to get connected?
 
Porting an existing landline number - porting can take up to 14 working days to complete. Read more about porting in our Getting Connected section.
 
Can I keep my existing landline number?
 
Yes. Clevertel VoIP is a cloud-hosted service, which means you can take your number anywhere in the world. If you have Fibre or Fixed LTE, then you can cancel your existing landline rental and port your number to Clevertel VoIP.
 
Clevertel VoIP packages.
 
Clevertel VoIP is an alternative telephone service that works off your existing Internet connection.
 
It cuts out unnecessary landline costs and you only pay for the Call Time you use. Perfect for anyone with fixed Internet looking for a business telephone number that is flexible, affordable, and easy to use.



Clevertel VoIP, is a VoIP that never disappoint.

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